Donnie 88 Privacy Policy — Your data is our responsibility

1 Introduction

Donnie 88 ("we", "us", "platform") takes your privacy very seriously. This Privacy Policy ("Policy") explains what information Donnie 88 collects about you, how that information is used, and how you can manage your data.

Donnie 88 is committed to providing a safe and transparent gaming environment for users in Bangladesh. Respecting your privacy is not just a legal obligation for us — it is part of our responsibility to our users.

This policy applies to the Donnie 88 website, mobile app, and all other digital services. If you have any questions about our Privacy Policy, please contact us at: support@donnie88.com.

2 What Information We Collect

Donnie 88 collects several types of information from you. This data falls into two main categories — what you provide voluntarily and what is collected automatically as you use the platform.

3 How We Collect Your Information

Donnie 88 collects your information through several methods. Each approach is transparent and based on your consent.

• Registration form: Information you enter directly when creating your account.
• KYC Process: Identity documents and photos submitted for withdrawal verification.
• Transaction Records: Deposits, withdrawals, and betting activity are automatically logged.
• Cookies & Tracking: Cookies are used to enhance your browsing experience.
• Support contact: When you contact us via email or chat, that information is stored.
• Third-Party Verification: Information received from payment gateways or identity verification services.

4 Purpose of data use

Donnie 88 uses your information only for specific, legitimate purposes. We never use your data for unrelated or unauthorized activities.

• Account management: To create, verify, and maintain your account.
• Payment Processing: To process deposits and withdrawals securely.
• Security Assurance: To detect fraud, hacking, and multiple accounts.
• Service Improvement: To analyze usage patterns and improve your experience.
• Legal Compliance: To comply with applicable laws and regulations in Bangladesh.
• Customer support: To resolve your complaints and inquiries.
• Responsible Gaming: To identify unusual gaming behavior and provide appropriate assistance.
• Promotional communications: To send you offers and updates based on your consent.

5 Data Sharing Policy

Donnie 88 does not sell your personal data to any third party. However, limited sharing may occur in certain specific circumstances.

• Payment Processors: Necessary information is shared with bKash, Nagad, or Rocket to process transactions.
• Identity Verification Services: With authorized verification bodies as part of the KYC process.
• Legal authorities: With the relevant authorities when required by a court order or legal obligation.
• Advertisers: Donnie 88 never shares your information with third parties for advertising or marketing purposes.
• Data Brokers: No information is shared with data brokers or data marketplaces.

All third parties working with Donnie 88 are contractually bound to uphold our privacy standards.

6 Cookie Policy

Donnie 88 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

You can delete cookies or block new ones at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

7 Data security

Donnie 88 applies industry-standard technical and organizational measures to protect your data. Our security infrastructure is continuously updated.

• 256-bit SSL/TLS encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of protection for account access.
• Firewall & DDoS protection: Active systems to prevent unauthorized access.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Restricted staff access: Only authorized personnel have access to your data.
• Data backup: Regular encrypted backups stored in a secure location.

8 Your Rights

Donnie 88 gives you full control over your personal information. You may exercise the following rights at any time.

• Right to access: You may request to know what information we hold about you.
• Right to rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request the deletion of your data under certain circumstances.
• Right to Restrict Processing: You can request that we stop using your data for certain purposes.
• Right to Withdraw from Marketing: You can opt out of promotional communications at any time.
• Right to lodge a complaint: If you have concerns about how your data is used, you can reach out to our support team.

To exercise these rights, email us at: support@donnie88.com — We will respond within 7 business days of receiving your request.

9 Data Retention Period

Donnie 88 does not retain your data longer than necessary. Retention periods vary depending on the type of information.

• Account Information: For the duration your account is active, and up to 5 years after closure.
• Transaction Records: Retained for up to 7 years where required by law.
• KYC Documents: Up to 5 years after account closure.
• Support contact: 2 years from the date of resolution.
• Cookie Data: Varies by cookie type — from session-only to a maximum of 1 year.

10 Underage Users

Donnie 88 strictly does not collect information from anyone under the age of 18 or allow them to create an account. Age verification is mandatory during registration.

If we discover that a minor has created an account, that account will be closed immediately and all collected data will be deleted.

A note to parents: please ensure your children do not access or use Donnie 88.

11 Policy changes

Donnie 88 may update this privacy policy as needed. For significant changes, notice will be sent to your registered email at least 7 days in advance.

Continued use of the platform after an updated policy is published will be considered your acceptance of the new terms. You can always check the "Last Updated" date at the top of the page to see when changes were made.

12 Contact

Contact us for any questions, requests, or complaints regarding this privacy policy.

We take every request seriously and aim to resolve it as quickly as possible. Your privacy genuinely matters to us.